Ryanair has overwhelmed easyJet and Jet2 on the ‘Oscars of Aviation’ airline awards – so it should be doing SOMETHING proper. However what? Journey specialists reveal the key of the Irish airline’s success

Ryanair, it appears, is the most well-liked low-cost airline working within the UK.

There is a notion that it is much-maligned, but it beat perennial UK favourites Jet2.com and easyJet on the latest Skytrax airline awards – the ‘Oscars of Aviation’.

Ryanair completed ninth within the World’s Greatest Low-Value Airways 2024 rating, with Jet2.com coming twelfth and easyJet tenth. In 2023, Ryanair got here thirteenth, with Jet2.com claiming tenth and easyJet eleventh.

So, simply what’s it that Ryanair is doing proper?

Rob Burgess, from frequent flyer web site headforpoints.com, recommended that punctuality was a major issue – plus the CEO’s know-how.

Ryanair completed ninth within the World’s Greatest Low-Value Airways 2024 rating, with Jet2.com coming twelfth and easyJet tenth

He advised MailOnline Journey: ‘Ryanair has pipped each easyJet and Jet2 within the low-cost provider award class, probably primarily based on “ontime” efficiency. This may, partially, be to do with easyJet struggling longer delays given extra of its flights are out of Gatwick, which is notoriously extra liable to delays than Stansted, Ryanair’s principal UK hub.

‘Nonetheless, Ryanair is an more and more slick operation run by the inimitable Michael O’Leary, who has targeted on punctuality, funding in new plane and finally low cost fares.

‘It delivers what the travelling public need.’

Gilbert Ott, Founding father of journey web site www.godsavethepoints.com, agreed that ticket worth is a plus level for Ryanair – including that its web site and app are additionally well-liked.

He advised MailOnline: ‘Ryanair is deserving of reward. The airline continues to boast among the many highest on-time efficiency throughout low-cost carriers and has invested closely in digital expertise.

Rob Burgess, from frequent flyer website headforpoints.com, said that Ryanair 'delivers what the travelling public want'

Rob Burgess, from frequent flyer web site headforpoints.com, stated that Ryanair ‘delivers what the travelling public need’

‘Travellers simply wish to get the place they are going on time and Ryanair persistently is among the many lowest for fundamental fares and enhancing digital experiences are eradicating earlier friction factors.’

Travellers agree.

‘Seconda731’ wrote on Tripadvisor: ‘I just lately flew with Ryanair and I used to be impressed by the general expertise. The airline affords a no-frills, cost-effective possibility for journey with out compromising on effectivity. The reserving course of was simple, and their dedication to punctuality was evident all through my journey.

‘The cabin crew was skilled and pleasant, making the flight fulfilling. Regardless of the reasonably priced costs, the seating was snug sufficient throughout the flight.’

And ‘Tracey C’ commented on Tripadvisor: ‘I do know Ryanair have dangerous critiques, however I truthfully could not fault them. From the preliminary reserving to the flight itself. On-line chat was pleasant and useful. Employees in each airports have been additionally pleasant. Cabin crew have been beautiful. Flight boarded and left on time on each journeys. Value was additionally nice. Will certainly be utilizing Ryanair once more.’

Nicky Kelvin, Editor at Giant at The Factors Man, famous, nevertheless, that ‘there’s not an enormous quantity to learn into seeing a slight shift up and down within the positions of Ryanair and easyJet’.

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